How do I become eligible for a spit kit?
In order to become eligible for a spit kit, you must complete a minimum of 15 Health History Surveys and 20 Daily Tracking Surveys. You can check your eligibility progress by viewing the progress bar on the app homepage at app.genesforgood.org. Once the minimum is satisfied, the progress bar will appear at 100%.
How can I request a spit kit?
You don't have to request it. After you have completed the minimum number of surveys (15 Health History and 20 Daily Tracking) and have entered your age group and address, you will automatically be added to our spit kit mailing list. You can check your eligibility progress by viewing the progress bar on the app homepage at app.genesforgood.org. Once the minimum is satisfied, the progress bar will appear at 100%.
When will my spit kit arrive?
Please allow up to two weeks to receive your kit. You can check if you spit kit has been sent by going to Your Account > Spit Kit Status.
How do I deliver my saliva sample?
You can find instructions for delivering your sample here under Step 2: Saliva Collection Protocol.
I spilled the yellow liquid from the Preservative Ampoule before I could add it to my saliva sample, what should I do?
If this happens please contact us and we will send you a new spit kit. Do not send your saliva back without the preservative liquid.
How do I pack my sample for mailing?
You can find instructions for packing your sample here under Step 3: Mailing Instructions.
What shipping service can I use to send my saliva sample back?
Please use the included return envelope to send your sample back with USPS.